FAQ

1. Visit the ‘Services’ tab to get familiar with the our packages & services that each package provides. 
2. Click ‘Book Now’ on the service you desire & think best fits your home/listing. 
3. Fill out your information (Full name, Address, etc.)
4. Chose your service type Ex: Basic Bubbles, Extra Bubbles etc.
5. Choose your service. Number of Bedrooms, Bathrooms, Kitchens. Please make sure you are choosing the correct level of cleanliness that your home/listing is in to ensure the proper time is allocated to cleaning your home/listing Ex: Slightly Dirty, Pretty Dirty, Very Dirty
6. Select any Extras you would like to add to your package. 
7. Schedule a time & date that is available & how often you would like your service. 
8. Select a payment & please make sure to review that your services are all correct to ensure the proper services are being scheduled. 
9. Press ‘Book now’ & relax Clean N’ Dash will take care of the rest! 

• Do’s:

• Floors are Vacuumed & Steamed 

Bedroom(s) 

• Dust all hard surfaces
• Dust ceiling fans 
• Replace linen
• Make beds
• Clean mirrors 

Bathroom(s)

• Clean & Sanitize sinks, tubs. showers
•  Clean & Sanitize interior & exterior of toilets 
•  Spot check cabinet exteriors
•  Clean & sanitize counter tops
• Clean mirrors 

Kitchen(s)

• Clean & sanitize countertops & sink(s)
• Clean & sanitize microwave & stove top
• Spot clean exterior of cabinets 
• Wipe down  exterior of refrigerator 

Entire Home

• Quick Tidy up
• Clean/Dust mirrors, frames, decor
• Vacuum/mop floors
• Sanitize door knobs
• Empty garbage cans
• Wipe down windowsills

Don’ts:

• All Extras are not included (must be selected for an additional cost)
• Inside Refrigerator & Organize 
• Interior oven clean 
• Interior pantry clean & organize 
• Clean interior windows 

• Do’s:

Floors are Vacuumed, Steamed, & Shined  

Bedroom(s)

• Disinfecting nightstands (Steam)
• Bed frames
• Straighten bed
• Steam top bed cover/sheet
• Wipe down walls   
• Steam inside windows
•  Wipe down mirrors 
• Steam window sills
• Dusting

  Bathroom(s)

• Complete toilet clean
• Sanitize handles (Steam)
• Counter tops
• Steam Cabinet faces
• Steam shower curtain/glass doors
• Wipe down mirrors
• Main tub clean (1)
• Floor shining 

Kitchen(s)

• Steam counter tops
• Steam cabinet faces 
• Clean sink out 
• Steam stove top  
• Floor shining  
• Steam window sills    
• Dusting       
• Garbage is taken out   

Don’ts:

• All Extras are not included (must be selected for an additional cost)

When booking a Move Out or Move In clean, you can expect an all inclusive service! This is our most detailed package and includes EXTRA services we offer which you can add to any of our other two level of service. 

These extras include cleaning: Inside oven, Inside fridge, Inside cabinets, Inside microwave and Inside windows(12) and tub cleaning.

This clean is intended to turn the home someone once lived in, into its original state and ready for new homeowners.

An ‘Extra Bubbles’ is highly recommended for all first time clients by Clean N’ Dash. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard ‘Basic Bubbles’ package.

Cancellations will be charged 30% of the total cost. 

Refunds will be refunded back immediately to the account used. Depending on your card or bank please allow 2-5 business days to receive payment. 

Yes! When it comes to Airbnb’s reputation is everything. Investing in the right cleaners can make or break your listing. Here at Clean N’ Dash we specialize in getting those home cleaned and sanitized for the next host.  

We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ for further information.

No, Unless it’s within the 48 hour window. Within this two day window if you decide to cancel, the clean will be credited to your account at no penalty for future use.

Upon request. Please understand that cleaners have personal lives, and can get sick, or request leave. 

You do not! Please make sure to notify us of any gate codes, keys, garage/door codes prior to our cleaners arriving.

You sure can! With 50+ 5 star reviews and climbing and our cleaners being federally and state wide background checked. 

Yes, for the safety of your home and our employees we have made sure the protection of your home is one less thing you have to worry about. We have ensured that if anything is broken, misplaced or stolen we can start the process with our insurance to replace any items damaged.

No harsh chemicals. Less chemicals and more steam. We strive to prioritize the safety and health of our customers, home, pets and most importantly our employees by eliminating the use of any ‘harsh’ chemicals while we clean and sanitize the home. We specialize in using STEAM cleaning to get rid of embedded stains, grease and dirt so that your never have to worry about the harsh chemicals in your home.

Yes! It is actually preferred. This way we’re not holding you up if there’s traffic or if parking is a little harder than usual to find.

Yes it is. However there is no suggested percentage, whatever feels good to you. Any amount is greatly appreciated. 

Yes we do. However we may take precautions for the safety of our cleaners. 

No, rates are calculated by the information you provide on our booking page. We provide some of the lowest rates in the industry.

We’ve simplified the industry standard for booking cleaning services by removing the standard home walk through and any implementation of square footage into our rates. Be selecting 1 of 3 options we can ensure their will be enough time to clean your home. It is very important that you choose the correct level of cleanliness  so that we can ensure the proper time is scheduled for your cleaning.